Terms of service

Terms of Service

Effective Date: [Jan 1st 2026]
Last Updated: [Jan 1st 2026]

Welcome to Veluna Sleep (“Veluna,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, subscriptions, content, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Products & Information Disclaimer

Veluna offers wellness products intended to support sleep and relaxation.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Statements on this site have not been evaluated by the FDA or Health Canada.

  • You should consult a qualified healthcare professional before using any supplement, especially if pregnant, nursing, taking medication, or having a medical condition.

You use all products at your own risk.

2. Orders & Payments

All prices are listed in the applicable currency shown at checkout and are subject to change without notice.

By placing an order, you:

  • Authorize us (or our payment processors) to charge your payment method.

  • Represent that the information provided is accurate and complete.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

3. Subscriptions & Recurring Billing

Some products are offered as subscriptions.

By enrolling in a subscription, you authorize recurring charges at the disclosed interval and price until canceled.

  • You may manage or cancel subscriptions through your account portal.

  • Changes must be made before the next billing cycle to avoid charges.

  • No refunds are issued for partially used billing periods unless required by law.

4. Shipping & Returns

Shipping timelines are estimates and not guaranteed.

Return and refund eligibility is governed by our Return Policy, which is incorporated into these Terms by reference. We reserve the right to deny returns that do not meet policy conditions.

5. Intellectual Property

All content on the Services—including text, graphics, branding, designs, logos, images, videos, and software—is owned by or licensed to Veluna and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.

6. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes

  • Interfere with site security or functionality

  • Attempt unauthorized access to systems or data

  • Misrepresent affiliation with Veluna

  • Abuse, harass, or harm other users

We reserve the right to suspend or terminate access for violations.

7. Third-Party Services & Links

The Services may include links or integrations with third-party services. We are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.

8. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.

We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Veluna shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, arising from your use of the Services or products.

Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Veluna, its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Veluna operates, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.

13. Termination

We reserve the right to suspend or terminate access to the Services at our discretion, without notice, for conduct that violates these Terms or is harmful to our business or users.